How do I pair a new remote?Navigate to the Rooms section in your dashboard, select the specific room, and click on "Generate Pairing Token". Enter this 5-digit token on the mobile device.
What happens if a TV goes offline?The dashboard will automatically flag the device as offline in red. You can try restarting the TV or checking the hotel's network connection.
Can I manage multiple properties?Yes, the Super Admin dashboard allows you to select and switch between different properties from the top navigation bar.